Web Content Grabber FAQ

Product FAQ

Some sites can be 'grabbed' however saving the info seems to be blocked. If I try to print the list, I get a message 'printing is not allowed in demo version'. Is the unlock code not functioning here?
You Grabber runs in DEMO mode. Please restart the application and enter Log-In name and password to unlock.

How can I distinguish between blocked and unlocked decoding keys?
Unblocked decoding keys marked with open padlock in front of them. Restricted decoding keys marked with grey lock icons.

I don't understand the local Google version and what you can grab from that?
US and Canadian Google offers a new feature that delivers yellow pages-like results. It is called “Google Local”. Google users from other countries can not see this section.

I tried to enter my own http:// addresses, just to see whether other sites can be grabbed. It says: 'feature disabled'. On your website you advertise that one can enter all websites (with the right key)
What we really advertise is that a decoding key can be developed for any website upon request. You can develop and use own decoding keys with our software as well.

It looks like some websites stop responding and even block your software.
Yes it is true. Some websites do that after detecting "hammering attack" from a single IP address. You can avoid that by entering proxy servers via "Settings" menu. More proxy servers you enter better results you will get.

When I press the stop button it does not seem to do anything
Actually it does. This sends a signal to all processing threads to stop when it is possible. Please be patient and grabbing will stop in a while.

Where can I find proxy servers and how to use them with Grabber?
You can find lots of free proxy servers at http://www.publicproxyservers.com.

Unfortunately very few of them work, that is why we recommend using "check proxy" button before adding it to list.

The steps for adding a new proxy would be:

1. Open “Program Settings” dialog via View -> Settings menu.
2. Switch to “Connections” section.
3. Enter http address into “Host IP” and “Host Port” fields.
4. Enter user name and password for this proxy server if required.
5. Click [check] button to see if proxy server is alive.
6. Add this proxy into “available proxies” list.
7. Promote proxy from “available proxies” list into “proxies in use” list using [^] button.

Order FAQ

Why can’t I get all the decoding keys unlocked with purchase of the Grabber?
Due to a significant effort in supporting bug free operation of decoding keys and due to the fact that all the upgrades of this software are free we made a decision to limit number of decoding keys that are included in the basic packages. This allows maintaining low cost of the software.

*-All prices are subject to change without prior notice.